Melbourne, Australia

IT Career

A Service Management professional and a people person with qualifications, certifications and experience to deliver improvements across the organisation in processes, technology, people and partners.



University of Portsmouth 2002 – 2005

Bachelors of Computing

Masters Degree

RMIT University 2006 – 2012

Masters of Business and Information Technology


ITIL Foundation V3

Service Design
Service Transition
Service Operations
Continuous Service Improvements

Curriculum Vitae

DXC Technology (Connect)

Employment Period: 2016 – 2018

Position: Service Design & Problem Manager

SecurePay - A business of Australia Post

Employment Period: 2015 – 2016

Position: Service Delivery Manager

Minerals and Metals Group (MMG)

Employment Period: 2011 – 2014

Position: Service Delivery Manager